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  Public Ticket #2905599
Amelia
Closed

Comments

  • Asim started the conversation

    Hi, recently i bought Amelia booking and using it for a client of mine. But when i try to schedule day offs it don't show on the front end. Also i made 2 custom mail notifications but they aren't working also.

  • [deleted] replied

    Hi Asim,

    thank you for purchasing Amelia and for reaching out to ussmile.png

    Have you done the scheduling of days off within Amelia > Employee > Days Off? Do you have any Special Days created on the same day?

    Issue with email notifications could be caused by several reasons:

    1. Your hosting provider is blocking all 3rd party settings, and only allowing their SMTP (or other) settings. 2. Your website has PHP version less than 7 3. The credentials are not correct 4. There's something else blocking the notifications from being sent. 5. If you're using Gmail, please make sure "Allow less secure apps" is enabled.

    Please check these points, and let me know if you were able to resolve the issue. If you're still not able to resolve the issue, we'll need to remote into your website, and see what's going on.