It sometimes happens that a customer makes a mollie payment, but that it is not completed (or the customer waits too long to pay). If the customer then wants to make a reservation again for the same date and time, I get the message that it already exists.
Then I first have to manually remove that reservation before the customer can make a new reservation.
Is it possible to automatically remove this order by the system if payment is not successful (or after 10 minutes, for example)? Is this a setting somewhere?
Good evening,
I have a quick question.
It sometimes happens that a customer makes a mollie payment, but that it is not completed (or the customer waits too long to pay). If the customer then wants to make a reservation again for the same date and time, I get the message that it already exists.
Then I first have to manually remove that reservation before the customer can make a new reservation.
Is it possible to automatically remove this order by the system if payment is not successful (or after 10 minutes, for example)?
Is this a setting somewhere?
Hi Roy
Thank you for reaching out to us.
I'm afraid, it's not possible to display only paid Appointments in the Amelia Calendar.
However, Appointments with Pending status are marked with a "circle" sign, so an Employee can see the status straight away.
You can suggest that as a feature request here, or check if this request was already submitted and vote for it.