Holiday Notice – Support Unavailable on April 18 and April 21
We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
We'll be back on Tuesday, ready to assist you!
In the meantime, if you need any help, feel free to:
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Use the support widget in the bottom right corner on our websites (Amelia and wpDataTables) — our latest AI-powered assistant is there 24/7 to help with basic and intermediate questions,
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Browse our detailed documentation (Amelia, wpDataTables)
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Explore helpful articles,
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Or check out our YouTube channels for video guides!
Amelia YouTube Channel
wpDataTables YouTube Channel
Thank you for your understanding, and we wish you a wonderful holiday weekend!
Good evening,
I have a quick question.
It sometimes happens that a customer makes a mollie payment, but that it is not completed (or the customer waits too long to pay). If the customer then wants to make a reservation again for the same date and time, I get the message that it already exists.
Then I first have to manually remove that reservation before the customer can make a new reservation.
Is it possible to automatically remove this order by the system if payment is not successful (or after 10 minutes, for example)?
Is this a setting somewhere?
Hi Roy
Thank you for reaching out to us.
I'm afraid, it's not possible to display only paid Appointments in the Amelia Calendar.
However, Appointments with Pending status are marked with a "circle" sign, so an Employee can see the status straight away.
You can suggest that as a feature request here, or check if this request was already submitted and vote for it.