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  Public Ticket #2904580
short code is not working
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  • Regev Sela started the conversation

    Hi

    when I use the amelia short codes in elementor inside a *pop up*,  nothing appears. when i use it inside a regular page it works fine. i  tried to use this short code: [ameliabooking trigger=amelia-custom-id] but still nothing appears.

    can you assist?

  •  2,572
    Aleksandar replied

    Hello Regev

    Thank you for your purchase.

    Please note that if you're adding the Amelia widget in Elementor, that currently doesn't work. You need to add the "Shortcode" widget, and manually type the shortcode.

    The shortcode for the Elementor popup needs to have the ID of the button that is calling the popup, so this is how one of the shortcodes should look like in the Elementor pop-up:

    [ameliabooking trigger=amelia-button-id]

    so if the button ID is 1 it will be:

    [ameliabooking trigger=1]

    So, you create a PopUp and set this shortcode in the popup, you will see the option Load booking form manually when you create Amelia shortcode, where you need to provide the button's ID, please look at the attachment.

    When you create a button, on which the PopUp will be called, you set its Button ID (that you will provide in the shortcode above afterward):

    5478581827.png

    You need to enable the "Prevent Closing on Overlay" option in the popup settings:

    4035329291.png

    You can also take a look at this video to see how we do it:

    Hope this helps!

    Kind Regards, 

    Aleksandar Vuković
    [email protected]

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