We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2904266
Updating an existing table
Closed

Comments

  • Craig Reade started the conversation

    I am trying to create a table imported from Google Sheets. I do not want this to live update (that really slows down the load!), but I would like to manually push an update when changes to the table are finalized.

    Unlike the Excel option, you don't appear to be able to upload changes to the database manually. However, there is an "Autorefresh" timer. I have entered 60 in this field, thinking the table would reference the source link every minute for changes. I thought this would be an effective workaround.

    However, it doesn't appear to be pulling new data from the table.

    Is there a setting I am missing somewhere to do this?

  • [deleted] replied

    Hi Craig

    Thank you for reaching out to us.

    When it comes to Google Spreadsheets, when you modify or add new rows, the plugin will show those changes within 15 minutes (since there's cache on Google's side). If you don't want to face any issues with cache, you can use the Google Sheets API method.

  • Craig Reade replied

    So I've been trying to get this to work as you described, including implementing the Google API method - and the table never refreshes. Any other suggestions on how to get this to work?


  •  472
    Isidora replied

    Hi Craig,

    Sorry for the late response, we have some agents that have contracted Covid-19, so our team is cut in half.

    Unfortunately at the moment we do not have option to update created manual table from some source .We have this feature on our TO DO list and will be available in the future.

    If you use 4th option in table wizard (Creating editable tables by importing data from Excel, CSV or Google Spreadsheets) then that table is no longer connected with that google sheet:

    1.  Creating tables linked to existing data source(2nd option in table wizard), in which case you will upload the file and initialize the table, whereupon it will be read every time on page load. Then you can overwrite this file to update the data. Such tables won’t be editable within WordPress, and if they are larger than 3000-5000 rows, the page load and generation time will be slow.
    2. Importing table data to WordPress(4th option in table wizard). The initial data will be read and imported from the provided file or a Google Spreadsheet. You can select to skip certain columns, or add columns. You can edit both the structure and the data within the table at an any point later, but the table won’t be synced with the source file as is the case with the first option; e.g., if you change something in source Google Spreadsheet, your wpDataTable data will stay the same because the data will be already imported to the database.

    Best regards.

    Kind Regards, 

    Isidora Markovic

    wpDataTables: FAQFacebookTwitterFront-end and back-end demoDocs

    Amelia: FAQFacebookTwitter |  Amelia demo sites | Docs

    You can try our wpDataTables add-ons before purchase on these sandbox sites:

    Powerful FiltersGravity Forms Integration for wpDataTablesFormidable Forms Integration for wpDataTables