Holiday Notice – Support Unavailable on April 18 and April 21
We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
We'll be back on Tuesday, ready to assist you!
In the meantime, if you need any help, feel free to:
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Use the support widget in the bottom right corner on our websites (Amelia and wpDataTables) — our latest AI-powered assistant is there 24/7 to help with basic and intermediate questions,
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Browse our detailed documentation (Amelia, wpDataTables)
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Explore helpful articles,
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Or check out our YouTube channels for video guides!
Amelia YouTube Channel
wpDataTables YouTube Channel
Thank you for your understanding, and we wish you a wonderful holiday weekend!
I have upgraded downloaded the zip-file. I am using WordPress and have the option to install any plugin by using a zip-file... WordPress usually unpacks and installs the new plugin.
In this case I would delete Amelia plugin (basis version) and install the Pro version. However, I am afraid to lose my existing customer appointments, employee data and other settings.
How can I make a sure that I am not losing those important information?
Is there any export and import function in Amelia?
Thank you for your help in advance.
BR, Mo
Hello Mohsen,
Thank you for purchasing Amelia, and for reaching out to us.
Go to Amelia Settings/Activation and make sure that the "Delete database tables" slider is disabled. After that, if you're on WP 5.8+, you can go to the Plugins section, disable Amelia, and then click on Add New, and upload the ameliabooking-pro.zip file.
WordPress will then inform you that you're replacing v4.2 with v4.2, so you need to agree with that, and that's it. You won't lose your data since "Delete database tables" is disabled, but when you activate the plugin, make sure to purge all cache from your website.
If you have any further questions please don't hesitate to ask.
Kind Regards,
Marko Davidovic [email protected]
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