As previously announced via banners and our newsletters, support is no longer available through this platform.
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I have upgraded downloaded the zip-file. I am using WordPress and have the option to install any plugin by using a zip-file... WordPress usually unpacks and installs the new plugin.
In this case I would delete Amelia plugin (basis version) and install the Pro version. However, I am afraid to lose my existing customer appointments, employee data and other settings.
How can I make a sure that I am not losing those important information?
Is there any export and import function in Amelia?
Thank you for your help in advance.
BR, Mo
Hello Mohsen,
Thank you for purchasing Amelia, and for reaching out to us.
Go to Amelia Settings/Activation and make sure that the "Delete database tables" slider is disabled. After that, if you're on WP 5.8+, you can go to the Plugins section, disable Amelia, and then click on Add New, and upload the ameliabooking-pro.zip file.
WordPress will then inform you that you're replacing v4.2 with v4.2, so you need to agree with that, and that's it. You won't lose your data since "Delete database tables" is disabled, but when you activate the plugin, make sure to purge all cache from your website.
If you have any further questions please don't hesitate to ask.
Kind Regards,
Marko Davidovic [email protected]
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