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  Public Ticket #2903870
Zoom link in reminder emails
Closed

Comments

  •  5
    Steve started the conversation

    Hi,

    The Zoom link tag - %zoom_join_url% - doesn't appear to work properly in reminder emails. It shows as expected in the booking confirmation, but not on a custom notification scheduled for an hour before.

  • [deleted] replied

    Hi, Steve,

    Sorry for the delayed response.

    I'm afraid, we have a few bugs related to Custom notifications. The fixes for these bugs will be included in the coming update that will be released today or on Monday.

    Therefore, please update the plugin once the update is available, clear the site cache, and test the notifications again.

    If that doesn't help, please provide us with a temporary WP Admin login for further investigation. You can post the credentials right under this ticket, just make sure you use private mode.

    Best Regards.