Holiday Notice – Support Unavailable on April 18 and April 21

We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
We'll be back on Tuesday, ready to assist you!

In the meantime, if you need any help, feel free to:

Amelia YouTube Channel

wpDataTables YouTube Channel

Thank you for your understanding, and we wish you a wonderful holiday weekend!

Okay
  Public Ticket #2903690
Form customisation
Closed

Comments

  • Abby started the conversation
    October 27, 2021 at 9:15am

    Hi, is it possible to add custom fields into the step by step form as I don't see where it allows me to add those new fields in? I want to add a text field and radio buttons below the name fields. I have attached an image

  • [deleted] replied
    October 27, 2021 at 8:45pm

    Hi Abby

    Thank you for reaching out to us.

    Yes, we do have custom fields feature.

    You can see detailed information in our documentation on this link

    https://wpamelia.com/custom-fields/

    Do let us know if you need any further assistance. 

  • Abby replied
    October 28, 2021 at 10:36am

    Hi Blazenka 

    I followed the steps on that video but unfortunately the custom fields are still not showing on my forms :( do you have any ideas why that could be?

  • [deleted] replied
    October 28, 2021 at 3:20pm

    Hi Abby!

    Thank you for contacting backsmile.png

    Have you made sure to check the Services and Events they apply to during the creation, here:

    9906347554.png

    If you did and it still doesn't work, please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. 

    We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties. 

    You can write credentials here just check PRIVATE Reply so nobody can see them except us.