We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello there!
I am a new startup, so wanting to test new plugins and see how we go. Thinking about starting off with the 1 year subscription but wondering if later I can upgrade to the lifetime license?
Thank you!
You can Jayne - we're doing the same thing :-)
Hello Jayne,
Thank you for your interest in our product.
Of course, you can start with a one-year subscription and see how everything works. And after that, you can contact us to help you with the upgrade. We'll modify our store relatively soon, so hopefully, you'll also be able to upgrade it yourself, but until then you'll need to reach out to us for the upgrade.
If you have any further questions please don't hesitate to ask.
Kind Regards,
Marko Davidovic marko.davidovic@tms-outsource.com
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