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Okay
  Public Ticket #2903422
Events list, accordion usability issues
Closed

Comments

  • Nicolas started the conversation
    October 26, 2021 at 10:08pm

    Working with Events, I need a list view as we are offering workshops, but the accordion is generating bad feedback and confusion in our user testings - specially in regards of scrolling and close-open sates. I'm concerned that this issue will affect my conversion rates of traffic we are planning to redirect to this page.


    Expected behaviour

    Can we display the events list, but load the details on a lightbox format or a new page instead of accordeon? 

    I've been tweaking and hacking the CSS to align it with our brand, even changing the display and positioning of the details, but I wonder if is there a less "hacky" way... now I'll have to deal with the JS to have some navigation.


    Looking forward to hearing from you, 

    Kind regards, 

    Nico

  • [deleted] replied
    October 28, 2021 at 11:09am

    Hi, Nico,

    Sorry for the delayed response.

    I have to consult with my senior colleague regarding your questions.

    We will get back to you at the earliest possible time.

    Best Regards. 

  • [deleted] replied
    October 28, 2021 at 7:34pm

    Nico,

    Our developers confirmed that the event details open in a popup only if you use the Events Calendar, not the Events list. 

    We added it as a feature request, so hopefully, this option will be included in one of the coming updates.

    Please let us know if you have any other questions.

    Best Regards.