Holiday Notice – Support Unavailable on April 18 and April 21
We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
We'll be back on Tuesday, ready to assist you!
In the meantime, if you need any help, feel free to:
-
Use the support widget in the bottom right corner on our websites (Amelia and wpDataTables) — our latest AI-powered assistant is there 24/7 to help with basic and intermediate questions,
-
Browse our detailed documentation (Amelia, wpDataTables)
-
Explore helpful articles,
-
Or check out our YouTube channels for video guides!
Amelia YouTube Channel
wpDataTables YouTube Channel
Thank you for your understanding, and we wish you a wonderful holiday weekend!
I updated the Event notification messages for customers and employees. After clicking save the message area reverted back to a blank text box. I tried sending a test email. There is a popup that says the test email was sent but test emails no longer arrive in my inbox.
The notifications for appointments are still working but I haven't changed them. But when I go to review them, the message area is also blank.
What do I need to do to resolve this? I need the event notifications to work.
Thank you,
Deborah
Hi Deborah
Thank you for reaching out to us.
This usually happens if you have a language checking tool, like "Gramarly" or "LanguageTool" installed on your browser.
When you get to the Notifications page in Amelia, turn off the grammar checking tool, and then you should be able to save the notifications normally.
That solved it! Thank you so much!
I'm happy to hear that, Deborah!
If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.