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I updated the Event notification messages for customers and employees. After clicking save the message area reverted back to a blank text box. I tried sending a test email. There is a popup that says the test email was sent but test emails no longer arrive in my inbox.
The notifications for appointments are still working but I haven't changed them. But when I go to review them, the message area is also blank.
What do I need to do to resolve this? I need the event notifications to work.
Thank you,
Deborah
Hi Deborah
Thank you for reaching out to us.
This usually happens if you have a language checking tool, like "Gramarly" or "LanguageTool" installed on your browser.
When you get to the Notifications page in Amelia, turn off the grammar checking tool, and then you should be able to save the notifications normally.
That solved it! Thank you so much!
I'm happy to hear that, Deborah!
If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.