We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
hello from Belgium, i am working with treatwell booking system now. I want to move to another booking program for my services. We are a beauty salon. This is how we want to work
*Client can make online appointment from the site.
*For some services they pay full amount and accept our general rules before payment. That is very important.
*For aome services they pay deposit.
*Stripe paymont is a must.
*We have 2 workers with 2 seperate daily program and services.
*Reminder sms and mail
*Google review reminder sms or mail
*google calender integration
Hi Altintas,
thank you for reaching out to us, and for taking interest in Amelia
*Client can make online appointment from the site.
This is exactly how Amelia booking works; you would place a shortcode on the frontend, which will generate a booking form on the site.
*For some services they pay full amount and accept our general rules before payment. That is very important.
*For aome services they pay deposit.
You can enable deposit payments for the services you need them in, and full payment for others.
To add a link to Terms & Conditions, you need to add the "Text Content" custom field, like this:
Then, you need to add a mandatory check-box custom field, where they have to agree with the terms and conditions when they book:
*Stripe paymont is a must.
We have a direct integration with Stripe; you can check out the setup tutorial here.
*We have 2 workers with 2 seperate daily program and services.
You can set up individual schedules for each employee, in Amelia > Employees > Work Hours (repeats weekly) or Special days (for specific dates)
*Reminder sms and mail
Customer and employee can receive several types of confirmation Notifications, via Email and SMS, depending on which ones you need.
*Google review reminder sms or mail
We don't have an integration with Google Review at the moment, but if you have a link to it, you can include it into notification templates that will be sent to the customer.
*google calender integration
We have an integration with Google Calendar; as shown here.
Hope this helps.