We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi Guys,
Pre dev question
I've been asked to build a system that enables a cycle shop to book out cycles for differing periods.
Do you have any sites that currently do this or am I trying to fit a square peg into a round hole.?
Many Thanks
Jon
Hi Jon
Thank you for reaching out to us.
Basically, Amelia was created as a plugin for booking Appointments. Therefore, there are no built-in features for rental business. But let's try to get that peg down the hole anyway
In your case, each bike has to be a booking Service in Amelia.
A Service can be booked only for 23h 59m. So if you want to let longer rental time, you'll have to use Events.
Our plugin needs at least one Employee connected with a Service. If you have 5 bikes and you want to allow renting them at the same time separately (and avoid double renting), you'll have to connect them to 5 different Employees. It goes without saying that these Employees don't have to be real staff members, they can be added only in order to follow the logic of the plugin.
In Amelia, each Employee needs to have a unique email address so each bike will have also. This can be solved if you plan to use Gmail by adding +number before @ for the same email address (like [email protected], [email protected], etc.) and then you will be able to create different email addresses but all emails will go to the same email address. On the front-end, the selection of Employees can be hidden with a simple CSS code. So your customers won't have to choose them while booking.
Please let us know if you have any other questions.