Holiday Notice – Support Unavailable on April 18 and April 21

We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
We'll be back on Tuesday, ready to assist you!

In the meantime, if you need any help, feel free to:

Amelia YouTube Channel

wpDataTables YouTube Channel

Thank you for your understanding, and we wish you a wonderful holiday weekend!

Okay
  Public Ticket #2902684
Not Working
Closed

Comments

  • Pranab started the conversation
    October 26, 2021 at 4:16am

    I have already added the Employees and Services but still, it's showing the message "no employees or services created, or no employees are assigned to the service"

  • [deleted] replied
    October 27, 2021 at 7:33am

    Hi Pranab,

    thank you for reaching out to ussmile.png

    Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. 

    We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties. 

    You can write credentials here just check PRIVATE Reply so nobody can see them except us.


  •   Pranab replied privately
  • Pranab replied
    October 27, 2021 at 10:50am

    Any Updates?

  • Pranab replied
    October 28, 2021 at 10:49am

    Can you please update?

  • [deleted] replied
    October 28, 2021 at 1:17pm

    Hi Pranab,

    thank you for the kind reply.

    Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond to your concern and your patience is highly appreciated.

    It seems that you have not enabled your services to be visible on the front end, as shown here:

    3542566407.png

    I have now enabled each one, and they are visible on this page: http://yokeducation.com/try/

    Please let us know if you need anything else.

  • Pranab replied
    October 28, 2021 at 1:51pm

    Thank You

  • [deleted] replied
    October 28, 2021 at 8:50pm

    You are most welcome on behalf of the whole teamsmile.png

    If there is anything else we can assist you with please don't hesitate to open a new ticket.

    Have a wonderful day!