We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2901042
Sending html email to customers
Closed

Comments

  • poorya kamalian started the conversation

    Hi,

    I need to customize our email templates using html templates.

    How is it possible?

    Thanks

  • [deleted] replied

    Hi Poorya,

    thank you for reaching out to ussmile.png

    Have you updated your Amelia to version 4.2? Because we have introduced the option to customize the email template with HTML; simply click on the button below in Amelia > Notifications, so that you can switch to HTML mode:

    3156558132.png


    Hope this helps.