Holiday Notice – Support Unavailable on April 18 and April 21

We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
We'll be back on Tuesday, ready to assist you!

In the meantime, if you need any help, feel free to:

Amelia YouTube Channel

wpDataTables YouTube Channel

Thank you for your understanding, and we wish you a wonderful holiday weekend!

Okay
  Public Ticket #2900802
Customer's Can receive emails
Closed

Comments

  • Samisha S Shropshire started the conversation

    I recently bought the amelia plugin. I have looked at youtube and tried PHP, and SMPT but my customers still don't receive emails. Every time I have tried I receive this email. Please Help

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  • Samisha S Shropshire replied

    I contacted my hosting company, and increased the max limit from the email I attached. So, I think it can be a configuration issue


  • Samisha S Shropshire replied

    I fixed the problem. The from in the email had to be a business email

  • [deleted] replied

    Hi Samisha,

    thank you for reaching out to ussmile.png

    Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond to your concern and your patience is highly appreciated.

    I'm happy to hear that you have found a solution.

    If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.