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  Public Ticket #2900802
Customer's Can receive emails
Closed

Comments

  • Samisha S Shropshire started the conversation

    I recently bought the amelia plugin. I have looked at youtube and tried PHP, and SMPT but my customers still don't receive emails. Every time I have tried I receive this email. Please Help

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  • Samisha S Shropshire replied

    I contacted my hosting company, and increased the max limit from the email I attached. So, I think it can be a configuration issue


  • Samisha S Shropshire replied

    I fixed the problem. The from in the email had to be a business email

  • [deleted] replied

    Hi Samisha,

    thank you for reaching out to ussmile.png

    Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond to your concern and your patience is highly appreciated.

    I'm happy to hear that you have found a solution.

    If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.