As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
I recently bought the amelia plugin. I have looked at youtube and tried PHP, and SMPT but my customers still don't receive emails. Every time I have tried I receive this email. Please Help
I contacted my hosting company, and increased the max limit from the email I attached. So, I think it can be a configuration issue
I fixed the problem. The from in the email had to be a business email
Hi Samisha,
thank you for reaching out to us
Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond to your concern and your patience is highly appreciated.
I'm happy to hear that you have found a solution.
If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.