We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi
*** FEATURE REQUEST *** or is it here already
Is it possible for staff members to be able to "tick off" people coming into group sessions/events?
Ex. When people sign up to an event, they attend and the staff member logs in and marks the person as attended. Then that way, we can send out triggered emails.
Thanks
Tim
Hi Tim,
thank you for reaching out to us
Yes, this feature isn't available in Amelia, however, I will inform the team of your suggestion.
If you have a minute, I'll kindly ask you to add it as a feature suggestion on this page as well so that other clients who are interested can vote. Features are pushed up on our "to-do" list when there are a lot of customers requesting those features, so having your vote as a customer can be beneficial to this feature being developed sooner.