Have you set up the Customer Panel fully before including the placeholder into the notification? If so, please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Users are not receiving access link to customer panel when they submit their mail.
All other email notifications are working: Appointment confirmations, cancelations, etc.
Hi Ramiro,
thank you for reaching out to us!
Have you set up the Customer Panel fully before including the placeholder into the notification? If so, please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Hello Ramiro.
The "Customer Panel Access" email notification was not enabled:
I enabled it, and your customers should receive the log-in link now.
If you need some further assistance, please feel free to reach out to us.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
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You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Thanks for your help.
Just lo let you know, I'm pretty sure I had that enabled and never changed it.
Is there any possibility that it gets disabled when the plugin is updated?
Hello Ramiro
There's no such possibility. This can only be disabled by human interaction. Do you have other managers or admins on the site?
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables