We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi,
Mailgun announced a change in dealing with smtp password display in api requests. My question: will the mailgun connection in the amelia settings be affected by this change? In other words: is amelia using the mailgun domain api to view the smtp password?
More info from mailgun see link below:
https://help.mailgun.com/hc/en-us/articles/4405121167387?utm_source=customerio&utm_medium=email&utm_campaign=smtp-password
Hi, Karin,
Thank you for choosing Amelia.
I forwarded your questions to our developers.
We will get back to you at the earliest possible time.
Best Regards.
Hello Karin.
Sorry for the late response.
We're not using Mailgun SMTP, we're using Mailgun API, so this limitation will not affect Amelia in any way.
Kind Regards,
Aleksandar Vuković
[email protected]
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