I am having some troubles with setting the payments in Amelia. The step 4 of the booking form, but so does the catalog booking form, don't show the payments options that I set on location and through paypal.
I enabled the options in the payment option panel, and the price is correctly showed in the booking form.
But nowhere a payment can be made. Nor a déposit. I even tried to put a deposit mandatory in the services, but no payment options were to be showed on the form. And still validated the booking, without deposit nor payment options were reminded.
Please make sure that you enabled PayPal as the payment method in Amelia -> Settings -> Payments as it is described in our documentation?
Aso, please make sure that you used correct PayPal credentials.
If you didn't set PayPal as a default payment method in Amelia -> Settings -> Payments, please enable it for the Services that should have this payment option in Edit Service -> Settings -> Payments:
Also, if you configured everything and PayPal isn't displayed as a payment method on the booking form, please try to clear the site and the browser cache and see if that helps.
I am having some troubles with setting the payments in Amelia. The step 4 of the booking form, but so does the catalog booking form, don't show the payments options that I set on location and through paypal.
I enabled the options in the payment option panel, and the price is correctly showed in the booking form.
But nowhere a payment can be made. Nor a déposit. I even tried to put a deposit mandatory in the services, but no payment options were to be showed on the form. And still validated the booking, without deposit nor payment options were reminded.
Could you help me?
Best regards,
Etienne
Hi, Etienne,
Sorry for the delayed response.
Please make sure that you enabled PayPal as the payment method in Amelia -> Settings -> Payments as it is described in our documentation?
Aso, please make sure that you used correct PayPal credentials.
If you didn't set PayPal as a default payment method in Amelia -> Settings -> Payments, please enable it for the Services that should have this payment option in Edit Service -> Settings -> Payments:
Also, if you configured everything and PayPal isn't displayed as a payment method on the booking form, please try to clear the site and the browser cache and see if that helps.
Looking forward to hearing from you.
Hi Liza,
Yes it worked. I didn't notice that I had to set/allow the payments for all services (missed that point in the documentation).
Thank you for your help.
Best regards,
Etienne
Hi Etienne,
thank you for letting us know; I'm happy to hear that the solution was found
If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.