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  Public Ticket #2899840
translation
Closed

Comments

  • Marin started the conversation

    I tried to make the main language Bulgarian.


    I translated the po file to Bulgarian and created a directory bg_BG. I put the translated file in there (wpamelia-bg_BG.po). My WP is in Bulgarian and I selected Bulgarian as my language in Amelia. Unfortunately, it is not working...

    Can you help me?

  • [deleted] replied

    Hi, Marin,

    Thank you for choosing Amelia.

    If Bulgarian has multiple dialects/versions (like German, for example, that has an official version and a casual version), then please try to switch to another version in WP General Settings and see if that helps. All versions have different codes, that's why to make WP "recognize" Amelia's language, the codes have to match.

    Also, please try to clear the site and the browser cache and see if that helps.

    If that doesn't help as well, please provide us with a temporary WP Admin login for further investigation. You can post credentials as a private reply under this ticket. 

    Best Regards.