Holiday Notice – Support Unavailable on April 18 and April 21
We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
We'll be back on Tuesday, ready to assist you!
In the meantime, if you need any help, feel free to:
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Use the support widget in the bottom right corner on our websites (Amelia and wpDataTables) — our latest AI-powered assistant is there 24/7 to help with basic and intermediate questions,
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Browse our detailed documentation (Amelia, wpDataTables)
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Explore helpful articles,
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Or check out our YouTube channels for video guides!
Amelia YouTube Channel
wpDataTables YouTube Channel
Thank you for your understanding, and we wish you a wonderful holiday weekend!
Hi
My client offers hiking services for groups. We have the service created from 4 to 8 spots.
We have one booking of 1 client and another booking of 1 with 4 people. I need to add a new booking with 3 people more and when I try to create the reservation from the backend it doesn't let me to select the date for that group (like it is not available). And I can see there are 3 spots left.
I have tried to do it from the front end and it works, but when I try to do it through the amelia booking tab on the backend it doesn't let me add people to the group.
What am I doing wrong?
Hi, Clara,
Sorry for the delayed response.
Please note that if you book Appointments on the back-end, and a time slot has a booking, you should not add a new Appointment for the same time slot but add more Customers to already existing Appointment (because from your point of view it will be one group booking, that's why it has only one entry on the back-end):
Hope that will help.
Please let us know if you have any other questions.
Best Regards.