We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello I was looking at your wpdatatables and I was interested in your plugins ability to create a table from the wordpress database.
I was wondering if the plugin can take data created by another database for example my site uses dokan and has various vendors. Can I make a table from the vendor data that dokan has created and saved in the wordpress document?
Thank you
Hi Patrick
Thank you for reaching out to us.
Pulling data from another database can only be achieved using MySQL query-based tables. If you're not that good with MySQL, you can try using our Query Constructor, but please note that this constructor is just a helper - it's not an ultimate query generator.
It constructs a suggestion of a query, that you often need to modify to get the data you need. Included support for the plugin doesn't cover writing custom queries, so we wouldn't be able to help you with that.