Yes, it is possible to cancel and reschedule Appointments in Amelia (that can be done by Admin, Employee or Customer), however, there's no option to refund cancelled Appointments from Amelia. It can be done only manually through the payment system account.
Please et us know if you have any other questions.
Hi,
I would like to know if there are way to cancel, reschedule and refund appointments that are booked.
Thanks.
Hi, Sriram,
Thank you for reaching out to us.
Yes, it is possible to cancel and reschedule Appointments in Amelia (that can be done by Admin, Employee or Customer), however, there's no option to refund cancelled Appointments from Amelia. It can be done only manually through the payment system account.
Please et us know if you have any other questions.
Best Regards.