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  Public Ticket #2899451
Appointment Cancellation and Refund
Closed

Comments

  • Sriram Suravarapu started the conversation
    October 21, 2021 at 4:28am

    Hi, 

    I would like to know if there are way to cancel, reschedule and refund appointments that are booked. 

    Thanks.

  • [deleted] replied
    October 23, 2021 at 4:04pm

    Hi, Sriram,

    Thank you for reaching out to us.

    Yes, it is possible to cancel and reschedule Appointments in Amelia (that can be done by Admin, Employee or Customer), however, there's no option to refund cancelled Appointments from Amelia. It can be done only manually through the payment system account.

    Please et us know if you have any other questions.

    Best Regards.