We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2898944
Different availability hours for services
Closed

Comments

  • Christian Saum started the conversation
    October 20, 2021 at 1:01pm

    Hey, I just got you plugin and it looks awesome. But I'm struggling to set it up the right way for me. My client has one employee and is offering two services. One service runs from Tue-Sa and lasts 90min and the other from Tue-Thu and lasts 30min. I can't seem to figure out how to get it to work so I can have different working days for  the other service?

    I tried working around it with adding another employee but then we run into the problem of double bookings on the overlapping weekdays. Help please? :-D

    Kind regards

    Chris

  • Christian Saum replied
    October 20, 2021 at 2:07pm

    Is there a way to maybe make it, so that both employees would have to be available for the services? This would stop cross booking and would limit it to the days the other employee is available. But I can't find an option like this anywhere.

  • [deleted] replied
    October 22, 2021 at 9:53am

    Hi Christian!

    Thank you for reaching out to ussmile.png

    If you need both services to be available, then you're on a good road by making 2 employees. You would just need to connect them both to the same calendar; either Google or Outlook.

    In this way when time for service A is booked, that same time for service B will be blocked.

    Please let me know if this workaround would suit you.