I've had a look through the docs but I can't see anything that fits, could you give me a brief run through of how this would work for a boat ride company with a certain amount of trips per day? Would you have to keep duplicating events daily? Or could you just set a schedule and book the trips by the hour?
Basically, there are two types of bookings in Amelia: Appointments (aka Services) and Events. Appointments are being defined by the Service's duration, while an event has a predefined time and date set up.
For example, if you configure your service so it lasts 1 hour, and assign an employee who works Mon - Fri from 09:00 - 17:00, that service's appointments will be available for booking on every hour, so:
09:00 - 10:00
10:00 - 11:00
And so on.
When you're configuring events, you're setting the time and the date when the event will take place.
Multiple employees can host the event, but only one employee can be assigned to a service at a time.
Also, the service is offered all the time (Mon - Fri at the same time, unless you configure your employee's working hours so he works only on specific days at specific times), while an event is held only on particular dates.
One more thing: Google Calendar integration works only with Services at the moment (in case you plan to use it).
We used Events and Service on our demo sites, so you can see how both options can be applied.
So, regarding your question: you can add trips as Services and make them available only during particular time periods through Employee's working hours:
Otherwise, you can set Recurring Events, so you won't have to add them every time.
I think it's important to mention: we do not have a ticketing feature at the moment, but we will add it to the next update (approximately in 6-8 weeks).
Hi There,
I've had a look through the docs but I can't see anything that fits, could you give me a brief run through of how this would work for a boat ride company with a certain amount of trips per day? Would you have to keep duplicating events daily? Or could you just set a schedule and book the trips by the hour?
Thanks
Dave
Hi, Dave,
Thank you for reaching out to us.
Basically, there are two types of bookings in Amelia: Appointments (aka Services) and Events. Appointments are being defined by the Service's duration, while an event has a predefined time and date set up.
For example, if you configure your service so it lasts 1 hour, and assign an employee who works Mon - Fri from 09:00 - 17:00, that service's appointments will be available for booking on every hour, so:
09:00 - 10:00
10:00 - 11:00
And so on.
When you're configuring events, you're setting the time and the date when the event will take place.
Multiple employees can host the event, but only one employee can be assigned to a service at a time.
Also, the service is offered all the time (Mon - Fri at the same time, unless you configure your employee's working hours so he works only on specific days at specific times), while an event is held only on particular dates.
One more thing: Google Calendar integration works only with Services at the moment (in case you plan to use it).
We used Events and Service on our demo sites, so you can see how both options can be applied.
So, regarding your question: you can add trips as Services and make them available only during particular time periods through Employee's working hours:
Otherwise, you can set Recurring Events, so you won't have to add them every time.
I think it's important to mention: we do not have a ticketing feature at the moment, but we will add it to the next update (approximately in 6-8 weeks).
Best Regards.