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  Public Ticket #2898592
Plugin Not Working after installation
Closed

Comments

  • Sumit started the conversation
    October 20, 2021 at 5:34am

    I just purchased and installed the plugin. When I open any page of the plugin it is showing blank. I am getting this error in the console.

    Uncaught TypeError: Cannot set property $http of #<wn> which has only a getter
        at Object.<anonymous> (amelia-booking.js?ver=4.2:1)
        at r (amelia-booking.js?ver=4.2:1)
        at Object.<anonymous> (amelia-booking.js?ver=4.2:1)
        at r (amelia-booking.js?ver=4.2:1)
        at amelia-booking.js?ver=4.2:1
        at amelia-booking.js?ver=4.2:1


  • [deleted] replied
    October 22, 2021 at 7:59am

    Hi Sumit,

    thank you for your purchase!smile.png

    Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. 

    We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties. 

    You can write credentials here just check PRIVATE Reply so nobody can see them except us.


  •   Sumit replied privately
  • [deleted] replied
    October 27, 2021 at 11:31am

    Hi Sumit!

    Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond to your concern and your patience is highly appreciated.

    It was a conflict with LMS plugin; our team has fixed it now trough the database.

    If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.