As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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https://wpreportbuilder.com
When we click on "SMS", the screen completely fails to load- every time. It's been more than 2 weeks.
This happened when we ran out of money in our account. How can we put more money into the account?
We have a HUGE event and need the SMS function to send the text messages. Please fix ASAP!
Hi, Debbie,
Sorry to hear that you faced this issue.
Please make sure that you use Amelia version 3+.
Also, please try to clear the site cache. If that doesn't help, then most probably you need to update your CA certificates. Please reach out to your hosting provider with this info, and they should know what needs to be done.
Looking forward to hearing from you.