We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi,
My customer asks me why he could not book more than 1 event in his cart.
I've tried and that's right. I could not add more than one event in my cart. Is it a limitation ?
Rgds,
Hi, Stephen,
Thank you for choosing Amelia.
At the moment it is not possible to book multiple appointments or events at once, unfortunately. There was a workaround for this in the past, but WooCommerce updates made it impossible about a year ago.
Unfortunately, when the customers try to add one more appointment/event to the cart, the first one is being removed.
I'd tell you to add this as a feature suggestion, but our developers already have a task for this, so hopefully, it will be fixed in the near future.
Please feel free to contact us if you have any other questions.
Kind Regards,
Marko Davidovic [email protected]
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