Holiday Notice – Support Unavailable on April 18 and April 21
We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
We'll be back on Tuesday, ready to assist you!
In the meantime, if you need any help, feel free to:
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Use the support widget in the bottom right corner on our websites (Amelia and wpDataTables) — our latest AI-powered assistant is there 24/7 to help with basic and intermediate questions,
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Browse our detailed documentation (Amelia, wpDataTables)
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Explore helpful articles,
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Or check out our YouTube channels for video guides!
Amelia YouTube Channel
wpDataTables YouTube Channel
Thank you for your understanding, and we wish you a wonderful holiday weekend!
I don't know how to change emplacement because it's the wrong adress.
I don't understand nothing in google maps etc...
Please how to help
Hi Dendura
Thank you for reaching out to us.
To edit the existing locations you can go to Amelia - Locations
If you find that your Google location does not work, please make sure that you have activated and deactivated the Amelia plugin after the update. Clear your server and browser cache.
You need to create Google Map API Key on your Google account (enabling all necessary APIs). See the image below.
You need to add your billing details to your Google account as well. Google made changes from June 11th, 2018, these changes will affect every individual and every company which is using Google Maps and its API to power functionality on their websites. There’s a certain amount of resource usage allowed for free, but after this resource is exhausted, you will be charged. You can read more about this here.
Please confirm you did all the above, before you insert your Google Map API Key in Google Map API Key option in Amelia General settings.