Is there an option for customer to book one service for two people at the same time like 13:00 and the booking will be assigned to two employees who are available at that time ?
It is common scenario for beauty salon. Customer wants to bring their friends for the booking
I'm afraid, It isn't possible to assign two or more Employees to the same appointment in Amelia with its current features. Only one Employee can be assigned per appointment.
But, probably, you can use a workaround: if you plan to form fixed teams, each of these teams can be created as an Employee. In this case, both Employees will have access to the same account and email address that is assigned to this account.
The other workaround is to configure Google Calendar integration and link both Employees to the same Google Calendar. In Amelia Settings -> Integrations, you also need to enable "Remove Google Calendar Busy Slots" and increase the "Maximum number of returned events" to a big value (1.000 or 2.000 for example). Then, when both Employees are connected to the same calendar, once one Employee is booked, both Employees will be unavailable for the duration of the Appointment. Please note that in this case these Employees will have to work in fixed pairs and Customers won't be able to select them separately.
HI,
Is there an option for customer to book one service for two people at the same time like 13:00 and the booking will be assigned to two employees who are available at that time ?
It is common scenario for beauty salon. Customer wants to bring their friends for the booking
Hi, Howard,
Sorry for the delayed response.
I'm afraid, It isn't possible to assign two or more Employees to the same appointment in Amelia with its current features. Only one Employee can be assigned per appointment.
But, probably, you can use a workaround: if you plan to form fixed teams, each of these teams can be created as an Employee. In this case, both Employees will have access to the same account and email address that is assigned to this account.
The other workaround is to configure Google Calendar integration and link both Employees to the same Google Calendar. In Amelia Settings -> Integrations, you also need to enable "Remove Google Calendar Busy Slots" and increase the "Maximum number of returned events" to a big value (1.000 or 2.000 for example). Then, when both Employees are connected to the same calendar, once one Employee is booked, both Employees will be unavailable for the duration of the Appointment. Please note that in this case these Employees will have to work in fixed pairs and Customers won't be able to select them separately.
Hope that will help.
Best Regards.