We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello,
I am trying whole day. Removed plugin but still a problem with text not visible?
Hi Alex,
thank you for reaching out to us
Which plugin have you removed; Amelia? Please make sure that you have version 4.2 when you reinstall it.
Have you checked in Amelia > Customization if the color of the text is set to a color that does not "pop out" on that background; you can check here when you go to Amelia > Customize:
Please click on Form Colors; both, and check which colors are set for text.
Thanks for your help!
Where can I change this text into white? I think it’s bug. https://cln.sh/Ewi9nt
Can’t find it here? https://cln.sh/5jvNal
Best Alex
Hi, Alex,
Sorry for the delayed response.
Please try to add this CSS to the Events page:
.el-button.el-button--primary.redirect-link > a {color: white !important;}You can use any other color that suits your booking form instead.
Looking forward to hearing from you.
Hello,
It's embedded so the urls is same https://www.staging.mediumpraktijkphoenix.nl/
Where should I add the code?
Alex,
Custom code needs to be applied to the page where the booking form is. Depending on what you're using (Gutenberg blocks, or some page builder), adding the CSS can be done in a few different ways.
If you need help with adding custom CSS to the page, please take a look at this article.
Looking forward to hearing from you.