We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Quand je règle les horaires de disponibilié du Lundi au Samedi de 9h à 19h.
Lors de la réservation sur le planning, on ne peut réserver que du Lundi au Vendredi de 9h à 17h.
Je voudrais savoir comment régler ce problème.
Merci d'avance,
cordialement.
Hi Adrien,
thank you for reaching out to us
Please go to Amelia > Settings > Working Hours & Days Off and check if the schedule there matches:
Then go into Amelia > Employees > Employee Profile (click on the employee) > Work Hours:
Are these two setups identical?
Hi Ivana !
Thank you for your reply !
No these setups weren't identical !
It works now thank you so much !! :D