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Okay
  Public Ticket #2895370
Change Plan subscription
Closed

Comments

  • Webmaster started the conversation
    October 15, 2021 at 11:53am

    Hello, I need to change our plan subscription annual  pro to Basic life time.

    How do I proceed? Could you please help me.

  • [deleted] replied
    October 15, 2021 at 6:28pm

    Hi Webmaster

    Thank you for reaching out to us.

    We will gladly help you with the upgrade.

    If you confirm the upgrade, we will forward the request to our reseller, Paddle, and they will process the payment.

    For that, we will need you to confirm the email address you used for the purchase and the license you want to upgrade to.

    So, please, let us know and we will make the change.

  • Webmaster replied
    October 18, 2021 at 9:20am

    Hello,

    here is the email address and the license :  

    [email protected]

    91ACB-B3256-7BA06-8983E-DF2F0


  • [deleted] replied
    October 19, 2021 at 7:49am

    Hi there

    Thank you for the information it has been forwarded to our management. Can you please confirm you are aware that you will loose the packages feature with this change since Basic licence doesn't support this feature?