Comments Webmaster started the conversationOctober 15, 2021 at 11:53amHello, I need to change our plan subscription annual pro to Basic life time.How do I proceed? Could you please help me.[deleted] repliedOctober 15, 2021 at 6:28pm Hi WebmasterThank you for reaching out to us. We will gladly help you with the upgrade. If you confirm the upgrade, we will forward the request to our reseller, Paddle, and they will process the payment. For that, we will need you to confirm the email address you used for the purchase and the license you want to upgrade to. So, please, let us know and we will make the change.Webmaster repliedOctober 18, 2021 at 9:20amHello,here is the email address and the license : [email protected]91ACB-B3256-7BA06-8983E-DF2F0[deleted] repliedOctober 19, 2021 at 7:49amHi thereThank you for the information it has been forwarded to our management. Can you please confirm you are aware that you will loose the packages feature with this change since Basic licence doesn't support this feature? Sign in to reply ...
Hello, I need to change our plan subscription annual pro to Basic life time.
How do I proceed? Could you please help me.
Hi Webmaster
Thank you for reaching out to us.
We will gladly help you with the upgrade.
If you confirm the upgrade, we will forward the request to our reseller, Paddle, and they will process the payment.
For that, we will need you to confirm the email address you used for the purchase and the license you want to upgrade to.
So, please, let us know and we will make the change.
Hello,
here is the email address and the license :
[email protected]
91ACB-B3256-7BA06-8983E-DF2F0
Hi there
Thank you for the information it has been forwarded to our management. Can you please confirm you are aware that you will loose the packages feature with this change since Basic licence doesn't support this feature?