We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello,
Is there a way that customers can unsubscribe the email notifications?
Thank you for your help
Florian Heinrich
Hi Florian
Thank you for reaching out to us.
Unfortunately, Amelia doesn't have an "Unsubscribe" button, so this would have to be developed as a custom solution (included support for the plugin doesn't cover that).
The only solution at this time would be to add a short description to your emails, that would instruct your customers to log into the panel, and delete their profile.
That would delete the customer from Amelia's database, and they'd no longer be listed as customers, nor would they receive emails from you.
Hi Blaženka Lukić,
thank you for your quick reply and your sollution.
Best Regards,
Florian Heinrich
You are most welcome
My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?
Can you, please, leave a review on the Lite version of Amelia if you have an account at wordpress.org and have a couple of minutes? No need to write any specific text. And cast a vote on
https://www.templatemonster.com/awards/category/booking-appointment/
It’d mean a lot to us, and as a token of our appreciation, we would like to offer you a $10 credit for SMS notifications.
Thanks in advance.