We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I am thinking of using Amelia on a new project. Here's the scenario.
1. User goes to booking page to book an excursion -- I guess I can use services for this part to act as excursions
2. My excursions have a date and time slots
3. Each slot has a minimum of 5 people/seats and a maximum of 15 people/seats
I think Amelia can already do this for me. Correct me i I am wrong so far. Here's the part I am not sure about.
if the minimum of 5 people is not reached on the last day of booking then I need to send an email that says "Sorry the excursion is cancelled due to snuffiest interest" I there a way I can create a condition like that in the notifications?
I hope I explained the scenario sufficiently for a reply
Hi, George,
Thank you for choosing Amelia.
I'm afraid, at the moment it's not possible to get Appointments cancelled automatically, that's why you should cancel them manually if there the number of attendees didn't reach the minimum capacity, and then you can set a custom Appointment cancelled notification for this Service with the text "Sorry the excursion is cancelled due to snuffiest interest".
Hope that will help.
Best Regards.