As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
I just purchased the plugin, and now I have no receipt, purchase code or any kind of email.
The thankyou download page doesn't work, and I can't submit another ticket without a purchase code.
Please sort this ASAP!
Hi again, James,
I already responded to the other ticket that you have, but just in case:
Your purchase code can be found in the email we sent you after the purchase, there you have credentials for the TMS Store, where you can access your purchase code and plugin anytime. Please check your inbox and the Spam folder one more time.
If you still cannot find the email, please provide us with the email address that you used for the purchase and we will send you the credentials.
Best Regards.