Okay
  Public Ticket #2893716
No download, no email, no purchase code! Please help ASAP
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Comments

  • James started the conversation

    I just purchased the plugin, and now I have no receipt, purchase code or any kind of email.

    The thankyou download page doesn't work, and I can't submit another ticket without a purchase code.

    Please sort this ASAP!

  • [deleted] replied

    Hi again, James,

    I already responded to the other ticket that you have, but just in case:

    Your purchase code can be found in the email we sent you after the purchase, there you have credentials for the TMS Store, where you can access your purchase code and plugin anytime. Please check your inbox and the Spam folder one more time.

    If you still cannot find the email, please provide us with the email address that you used for the purchase and we will send you the credentials. 

    Best Regards.