I have integrated google calendar with Amelia by following the step by step guide provided in die documentation and YouTube video's. But still no events is shown on the employees google calendars.
In order to use 2-way Google synchronization properly your employees should set statuses of the events in their Google calendars as Busy. In that way, time slots occupied by those events will be removed from Amelia calendar.
Enable option Remove Google Calendar Busy Slots if you want to remove the busy slots in your employees’ Google Calendars from their work schedules in Amelia and set the highest number from the dropdown menu. When enabled, time slots from the Amelia Calendar will be removed whenever there is an event in the Google Calendar.
At the moment is not possible to show events from the Google calendar in Amelia calendar.
Sorry, Blaženka but only appointments is syncing with the google calendar not events. Is there a reason for this? How can I fix it if I have followed your instructions below?
Good Day please help.
I have integrated google calendar with Amelia by following the step by step guide provided in die documentation and YouTube video's. But still no events is shown on the employees google calendars.
Hi Stefanie
Thank you for reaching out to us.
In order to use 2-way Google synchronization properly your employees should set statuses of the events in their Google calendars as Busy. In that way, time slots occupied by those events will be removed from Amelia calendar.
Enable option Remove Google Calendar Busy Slots if you want to remove the busy slots in your employees’ Google Calendars from their work schedules in Amelia and set the highest number from the dropdown menu. When enabled, time slots from the Amelia Calendar will be removed whenever there is an event in the Google Calendar.
At the moment is not possible to show events from the Google calendar in Amelia calendar.
Thank you Blaženka, I see the events has been pulled through to the Google calendar. I assume that the calendar needs time to sync?
Sorry, Blaženka but only appointments is syncing with the google calendar not events. Is there a reason for this? How can I fix it if I have followed your instructions below?
Hi Stefanie
I'm afraid that is a limitation.Google Calendar integration supports only Appointments, it's not available for Events at the moment.
Thank you Blaženka!
You are most welcome, I wish I could be more helpful...
If there is anything else we can assist you with please don't hesitate to open a new ticket.
Have a wonderful day!