We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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  Public Ticket #2893506
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Comments

  • RODRIGO started the conversation

    Lo quiero para solicitar cita para un taller de mecánica rápida. 


    Pero si o si, la solicitud de cita se finaliza pagando. Sin pago no hay reserva.


    La cuestión es, que si yo creo los paquetes de reparación en woocommerce, ¿se puede configurar para que según se va reservando la cita, al finalizar se pague?

    ¿Tienen algun ejemplo? siempre a través de redsys/tarjeta de crédito.


    Gracias y un saludo.

  • [deleted] replied

    Hi Rodrigo,

    thank you for reaching out to us, and for taking interest in Ameliasmile.png

    You can create Packages in Amelia, and set up your payment method to be WooCommerce, trough our integration with them.

    In this way you would have packages booking in Amelia, that would be paid during booking trough WooCommerce.

  • RODRIGO replied

    Hola de nuevo Ivana


    Es posible ver algún ejemplo existente con amelia?


    Gracias y un saludo.

  • [deleted] replied

    Hi Rodrigo,

    thank you for the kind replysmile.png

    You can check out package examples in our demos; we don't have WooCommerce payment included in the Lite version, only in Full licence.

  • Diego Andreo replied

    Buenos días, estoy usando Redsys como pasarela de pago para WooCommerce pero no parece funcionar, no registra la reserva, ni llegan los emails y tampoco llega a Google Calendar. ¿Es posible que sea por no tener la licencia full?