We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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  Public Ticket #2893028
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Comments

  •  1
    Swish started the conversation
    October 12, 2021 at 3:56pm

    Does wpDataTables support colspan / rowspan? I am looking to add a grouped header above my table and need some help if it is possible.

    I have added and example below with my ideal output, adding the two grouped columns above the tables columns.

    7284472199.png


  • [deleted] replied
    October 13, 2021 at 8:17pm

    Hi Swish

    Thank you for reaching out to us.

    Only our Simple tables support merged cells but I am not sure if this is what you are looking for, so please have a look at our documentation if you can find this useful for your usecase

    https://wpdatatables.com/documentation/creating-new-wpdatatables-with-table-constructor/creating-a-simple-table-with-wpdatatables/

    I'll kindly ask you to add it as a feature suggestion on this page. 

    Features are pushed up on our "to-do" list when there are a lot of customers requesting those features, so having your vote as a customer can be beneficial to this feature being developed sooner.

    It probably can be done with some custom work, but our developers are very busy at the moment, working on some priority tasks and fixing bugs and issues with our plugins, so they won't be having the time for custom work in near future.

    But we can recommend these services for customization:

    https://codeable.io/?ref=l1TW1

    https://wpkraken.io/?tms-plugins

    They do develop such solutions, so can you please send your inquiry to them?