We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2892904
Payment "On-Site" Button
Closed

Comments

  • Sebastian Schumacher started the conversation
    October 12, 2021 at 1:48pm

    Hi there,

    is it possible to change the label of the payment button "On-Site"? The term is misleading in German and Spanish. I have attached the button as a screenshot in the appendix.

    Kind regards

    Sebastian

  • [deleted] replied
    October 13, 2021 at 7:56pm

    Hi Sebastian

    Thank you for reaching out to us.

    If you are referring to this

    1709978278.png

    I'm afraid currently you cannot change this icon.

    We released an updated visual experience, but we did not take this into consideration. This was already reported to us by a few customers, so our developers already have a task to allow customization of payment icons.

    I can't guarantee that it will be included in the next update, but I believe they'll be able to allow you to choose the old vs the new appearance of the payment. That could be a short workaround until the payment icons are included in the new customize section.

    Sorry for the inconvenience.

  • Sebastian Schumacher replied
    October 15, 2021 at 8:27am

    Hi there,
    many thanks for the answer. I worked a little deeper into the source code and was able to change the label of the button in a .js file. I changed "On-Site" to "Invoice" in the file "ameliabooking/public/js/chunks/amelia-booking-booking-08fda2d3eb00b4282df4.js". Don't worry, I know what I'm doing :-)

    5449407347.png

    Have a nice day,
    Sebastian

  • [deleted] replied
    October 15, 2021 at 5:52pm

    Hi Sebastian

    That is great, thank you for the update! I will forward this solution to our developers so they can test it out as well thank you for sharingsmile.png

    Have a wonderful day!