We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hey there, I am currently designing for a hairsalon that has 1) reservations for hair-cutting services and 2) they also conduct different hair-cutting lessons for the public.
I used the services for 1). Should I create the hair-cutting lessons under events? Or is there any better solution? Does TMS has a recommendation or best combination for this?
Thank you!
Hi Zoe!
Thank you for reaching out to us
It depends what exactly you need from this class; Services are always better for business exchanges such as hair-cutting.
For the classes Events may be a better choice, because they are a lot simpler to set up. For example, do you need any specific staff present during classes? Does this staff member also provide Services?
Thank you for your reply. Can I use both at the same time for lessons and services on the website for the different objectives? Thank you!
Hi Zoe!
Thank you for the kind reply
Yes, absolutely - you're free to use both at the same time; you will see which one suits you better, and maybe you will personally prefer one system over the other.
I'll be here for any question you may have on the way.
Just one note about the staff; if you have an event where you have employee A as staff, in services he is assigned to that day will be unavailable (because Amelia thinks he cannot be in 2 places at the same time).