We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello, I have created a Table. Unfortunately I have some error. In the backend, it is displayed correctly. In the editing layer of Elementor Pro looked different. And in the front end completely different. The values are not taken over also correct in the Excel list there the formatting of the line values is not correct. Where is the error.
GrWolfgang
Hi Wolfgang
Thank you for reaching out to us.
Issues like this usually occur when there is a conflict either with the theme currently active on your website, or another plugin you have installed.
Can you please change the theme and see if the issue is resolved? If not, then please deactivate all other plugins except for our plugin, refresh the page where the issue is, and see if it is resolved (it should be). If it is, then start activating other plugins one by one, and after each activation refresh the page to see if the issue reoccurred. Once it does reoccur, you will have found the plugin causing the issue.
Also can you please send us the Excel file and tell us some more about the issue you are having so we can try and recreate it on our end?
Hello Blazneka
I have swapped the theme and disabled all plugins. The error comes at Dynamic.ooo - Dynamic Content for Elementor
I have the latest 2.01 from the. If that is deactivated, we also the Excel list correctly displayed. I can not disable the Dynamic Content because I make a lot of dynamic queries.
The ticket is available 2 X 1 x private 1 x public
Gr Wolfgang
Hi Wolfgang
Since this is a duplicate ticket I will close it and we can continue on the previously replied one to avoid confusion.
Thank you for understanding.