We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Would have been nice to inquire right at this post that is already here and asked perfectly:
https://tmsplugins.ticksy.com/ticket/1279588/
I'm using Gravity Forms addon.. and I wanna use this to display a REALLY small amount of data / table in a widget sidebar area. BUT, I need this data to be updated (source is a WP table, only 2 fields).
I am aware of the "auto-refresh", but was hoping for more of a "polling" functionality. In the link above you said it would be available soon, it has been done.
Hi Bryant
Thank you for reaching out to us.
As you already know you do have an auto-refresh option above the table. You can add the interval (in seconds) after which the table will refresh itself, thus displaying any changes that happened in that time period.
Another option would be to create a filter. Make sure that you choose "above the table". it is because we'll need the filter id for this trick.
jQuery("#filterBox_table_5").hide(); //if you don't want to see this filter, check your table id and use it here. jQuery("input[placeholder='YOUR FIELD NAME']").trigger('keyup'); // this refresh your table. Call this jQuery line each time you want to refresh it.
I hope this helps, do let us know if you need any further assistance.
Hello Blaženka,
Is there a way to change the image of the autorefresh icon that pops up spinning? Also, is it possible that the table is not dimmed while autorefreshing?
Best regards,
Luka
Hello Luka
Thank you for reaching out to us.
When you are posting questions on other users' tickets, or when the question is not related to the title of the ticket please open a new ticket, and we will help you there.
In that way, issues and questions which are related to different subjects will be in separate tickets so other customers or our support agents can find them easily. Our policy is to have one issue or question per ticket because of the reasons that are described already.
Thank you for understanding.
When you do open a new ticket, please share the screenshots of the icon that you'd like to change, and we'll see if there's anything we can do about that.
Kind Regards,
Aleksandar Vuković
[email protected]
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