I followed all the different instructions for the workarounds you suggested in your document, with my web hosting company online and I still get the same error message. Can you please send me a new copy of the plug-in to try, or do you have any other suggestions? Thank you
Please download the full version from the email you received when you purchased the plugin (some hostings treat it as Spam, so please check your Spam folder as well). Also, you received an email with credentials for our store https://store.tms-plugins.com/login where you can download the full version from.
1.) Download zip from our store or from the email you received when you purchased the plugin
2.) Use FTP to open /yourwordpressfolder/wp-content/plugins
3.) Upload the previously downloaded ameliabooking folder through FTP into "plugins" folder (unzip it)
4.) Go to WP-admin panel, open Plugins section.
5.) Deactivate Amelia Plugin, and then activate it again.
If you are on hosting where you are not allowed to access your FTP, then follow these instructions:
1.) Download zip from our store or from the email you received when you purchased the plugin
2) Click on Add new in top left of your Plugins page
3) Click on Upload plugin in top left of your Plugins page
4.) Choose the previously downloaded ameliabooking.zip file
5.) When uploading is done, please Activate Amelia plugin
6.) Clear server and browser cache.
Please note that our plugin is around 8 MB in size, so if you are not able to upload it through WordPress plugins page, you will need to increase the following:
upload_max_file size,
post_max_size,
max_execution_time
You should be able to find these values in your php.ini file or on your hosting panel. If you can't find it yourself please ask your hosting provider to provide it.
I followed all the different instructions for the workarounds you suggested in your document, with my web hosting company online and I still get the same error message. Can you please send me a new copy of the plug-in to try, or do you have any other suggestions?
Thank you
Hi Gideon
Thank you for reaching out to us.
Please download the full version from the email you received when you purchased the plugin (some hostings treat it as Spam, so please check your Spam folder as well). Also, you received an email with credentials for our store https://store.tms-plugins.com/login where you can download the full version from.
1.) Download zip from our store or from the email you received when you purchased the plugin
2.) Use FTP to open /yourwordpressfolder/wp-content/plugins
3.) Upload the previously downloaded ameliabooking folder through FTP into "plugins" folder (unzip it)
4.) Go to WP-admin panel, open Plugins section.
5.) Deactivate Amelia Plugin, and then activate it again.
6.) Clear server and browser cache
____________________________________________________________________________________________
If you are on hosting where you are not allowed to access your FTP, then follow these instructions:
1.) Download zip from our store or from the email you received when you purchased the plugin
2) Click on Add new in top left of your Plugins page
3) Click on Upload plugin in top left of your Plugins page
4.) Choose the previously downloaded ameliabooking.zip file
5.) When uploading is done, please Activate Amelia plugin
6.) Clear server and browser cache.
Please note that our plugin is around 8 MB in size, so if you are not able to upload it through WordPress plugins page, you will need to increase the following:
upload_max_file size,
post_max_size,
max_execution_time
You should be able to find these values in your php.ini file or on your hosting panel. If you can't find it yourself please ask your hosting provider to provide it.