We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2892014
Quickstart guide adjustments
Closed

Comments

  •  6
    Paal Joachim started the conversation
    October 11, 2021 at 1:31pm

    Hey

    I am going through the https://wpamelia.com/quickstart Do please have someone go through it and adjust.

    One need to begin by adding an employee.
    Then adding a service because the service needs to be connected to an employee.

    In this area: Adding the Step-By-Step Booking Wizard to Your WordPress Site’s Front-end

    This link needs to be adjusted to go to the correct page:
    Step-By-Step Booking Wizard --> https://wpamelia.com/step-by-step-wizard/

    Using [ameliabooking] does not open the booking wizard but it opens a calendar. (I have not yet figured out the shortcode to use the step-by-step wizard. Using only a shortcode.)

    My research continues.





  • [deleted] replied
    October 12, 2021 at 1:56pm

    Hi Paal!

    Thank you so much for the input and constructive suggestionssmile.png

    I have forwarded these to our team, to take into consideration - we don't currently have revision in plan but we would love to know what our clients would like to see in order to increase the efficiency of the provided documentation, so thank you for taking time to bring our attention to the Quickstart guide!

    If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.