We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2891893
Multiple employee on single appointment
Closed

Comments

  • Andrea started the conversation
    October 11, 2021 at 11:04am

    Is possible to request multiple ( two or more ) employee on a single bokking?

    i would like to reserve an appointment that require multiple employee with a single customer.. for example if i need Project manager and graphic designer..

  • [deleted] replied
    October 12, 2021 at 9:22pm

    Hi Andrea

    Thank you for reaching out to us.

    Unfortunately this is not possible using the plugin's builtin features but there is a workaround I can offer.

     This can be achieved by increasing the service's maximum capacity to 2

    5735694146.png

    and enabling Allow booking below minimum capacity from Amelia-Settings-Appointments 

    3043491468.png

    Then hide the employee selection using this custom CSS:

    div.am-select-service > form > div.el-form-item.am-select-employee-option {
display: none !important;
}

    and to hide them from booking recap you can use this CSS

    div.am-confirm-booking-data.el-row > div:nth-child(1) > div > div:nth-child(1) {    display: none;
}

    Please note that the employees will be randomly assigned to services this way but you can reassign them from the backend as you see fit.

    And finally connect 2 employees to the same Google calendar so they would both be booked for the same time slot.

    I hope this helps, do let me know if you need any further assistance.