Holiday Notice – Support Unavailable on April 18 and April 21

We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
We'll be back on Tuesday, ready to assist you!

In the meantime, if you need any help, feel free to:

Amelia YouTube Channel

wpDataTables YouTube Channel

Thank you for your understanding, and we wish you a wonderful holiday weekend!

Okay
  Public Ticket #2891744
Several functions not possible
Closed

Comments

  • Valentin Schrod started the conversation

    Hello,


    I plannend to offer events via your plugin, but it seems to not be possible to edit minimum number of participants for an event. To be specific, I offer wine tours, that will be booked by one person for at least 8 people of one group, so it should not be possible for others to join this event, just for them. Is it possible to offer this in your plugin? 

    I saw that you offer this in services, but the problem here is that you are not able to use srvies as an event, bc I dont offer an event from 9 to 5 ...

    Can you pls reach out to me today, bc if this is not possibile, I will need to refund my purchase.

    Thx in advance.

  • [deleted] replied

    Hi Valentin,

    thank you for reaching out to ussmile.png

    I'm afraid that Events only have Maximum Capacity available to be modified at the moment; for the change of this particular functionality, I'll kindly ask you to add it as a feature suggestion on this page. Features are pushed up on our "to-do" list when there are a lot of customers requesting those features, so having your vote as a customer can be beneficial to this feature being developed sooner.

    In case that you wish to proceed with the refund, please log into http://store.tms-plugins.com/ with the credentials you received in your e-mail when you purchased the plugin, then navigate to Purchases/Amelia, and if you're still within 15 days from purchase you will see the "Request Refund" button.

    6366610744.png

    If you don't see it, and you're using a screen with width lower than 1600px, you will need to scroll through that screen horizontally to see the button.

    After you submit a refund request, you will not receive any confirmation emails, but you will see that the button is grayed out:

    9137845838.png

    That means that the refund request is successfully submitted, and that you will receive your refund in 5 - 7 business days.