As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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Hello,
I plannend to offer events via your plugin, but it seems to not be possible to edit minimum number of participants for an event. To be specific, I offer wine tours, that will be booked by one person for at least 8 people of one group, so it should not be possible for others to join this event, just for them. Is it possible to offer this in your plugin?
I saw that you offer this in services, but the problem here is that you are not able to use srvies as an event, bc I dont offer an event from 9 to 5 ...
Can you pls reach out to me today, bc if this is not possibile, I will need to refund my purchase.
Thx in advance.
Hi Valentin,
thank you for reaching out to us
I'm afraid that Events only have Maximum Capacity available to be modified at the moment; for the change of this particular functionality, I'll kindly ask you to add it as a feature suggestion on this page. Features are pushed up on our "to-do" list when there are a lot of customers requesting those features, so having your vote as a customer can be beneficial to this feature being developed sooner.
In case that you wish to proceed with the refund, please log into http://store.tms-plugins.com/ with the credentials you received in your e-mail when you purchased the plugin, then navigate to Purchases/Amelia, and if you're still within 15 days from purchase you will see the "Request Refund" button.
If you don't see it, and you're using a screen with width lower than 1600px, you will need to scroll through that screen horizontally to see the button.
After you submit a refund request, you will not receive any confirmation emails, but you will see that the button is grayed out:
That means that the refund request is successfully submitted, and that you will receive your refund in 5 - 7 business days.