We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2891518
deposits and add ons to events
Closed

Comments

  • david simon started the conversation
    October 10, 2021 at 9:25pm

    I run events where people pay a 50% deposit on the website when registering and the balance before the event via a link that is emailed to them. Is there a way of doing something like this with your plugin? Also, I offer add ons to the events. They are art workshops in Italy and participants can select workshop only, private housing or shared housing as an add on. Is this possible?

  • [deleted] replied
    October 12, 2021 at 10:50am

    Hi David,

    thank you for reaching out to ussmile.png

    Deposits can be activated in Amelia as a way of payment, however, they cannot be made externally via email link; they need to be made in the appropriate payment method window which you connected to Amelia (Stripe, PayPal, WooCommerce, Mollie).

    At the moment, Extras can only be added to Services; I'm afraid; for event add ons I'll kindly ask you to add it as a feature suggestion on this page. Features are pushed up on our "to-do" list when there are a lot of customers requesting those features, so having your vote as a customer can be beneficial to this feature being developed sooner.