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Hi there
When we delete employees from Amelia, does this mean that records of their past appointments are deleted too?
If the above is true, is there any way of deactivating employees on Amelia without losing the appointments that they did in the past?
Hi Paul,
thank you for reaching out to us
Yes, I'm afraid that previous appointments they have will be deleted. When you delete your employee, a notice will come up saying they have X number of appointments in the past (it will not explicitly say that they will be deleted). There's no way to keep them if the employee is deleted.
However, you can set the employee to be invisible by clicking the eye icon in their profile, and unassign them from the services, so that they cannot be booked. This is an alternative to employee deletion that would preserve the old appointments of that employee.
brilliant! That's a much better option
I'm glad it helped, Paul!
If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.