We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2891157
Clone tales from DEV to PROD site
Closed

Comments

  • Eric started the conversation
    October 10, 2021 at 1:58am

    I am ready to promote my pages from DEV to PROD.  I found a like https://wpdatatables.com/faqmd/transfer-plugin-tables-localhost-stage-site-production/ that suggest the use of the Duplicator plugin, but more details.  Would it be possible to augment this link with some instructions or a video clip?

  • Eric replied
    October 10, 2021 at 1:58am

    I mean tables in my question title :-).

  • [deleted] replied
    October 12, 2021 at 3:42pm

    Hi Eric

    Thank you for reaching out to us.

    Other than cloning the site, another option would be to copy all database tables (wp_wpdatatable_#) along with tables wp_wpdatatables, wp_wpdatacharts, wp_wpdatatables_rows and wp_wpdatatables_columns. Then, in wp_options table, you would also need to export the following option_names:

    • wdtPreventDeletingTables
    • wdtUseSeparateCon
    • wdtSeparateCon
    • wdtTimepickerRange
    • wdtTimeFormat
    • wdtTabletWidth
    • wdtTablesPerPage
    • wdtSumFunctionsLabel
    • wdtRenderFilter
    • wdtRenderCharts
    • wdtIncludeBootstrap
    • wdtIncludeBootstrapBackEnd
    • wdtPreventDeletingTables
    • wdtParseShortcodes
    • wdtNumbersAlign
    • wdtBorderRemoval
    • wdtBorderRemovalHeader
    • wdtNumberFormat
    • wdtMobileWidth
    • wdtMinifiedJs
    • wdtMinFunctionsLabel
    • wdtMaxFunctionsLabel
    • wdtLeftOffset
    • wdtTopOffset
    • wdtInterfaceLanguage
    • wdtGeneratedTablesCount
    • wdtFontColorSettings
    • wdtDecimalPlaces
    • wdtCSVDelimiter
    • wdtDateFormat
    • wdtCustomJs
    • wdtCustomCss
    • wdtBaseSkin
    • wdtAvgFunctionsLabel
    • wdtInstallDate
    • wdtRatingDiv
    • wdtMDNewsDiv
    • wdtTempFutureDate

    It is rather cumbersome to do all this, but unfortunately at the moment it's the only way. Also, for tables linked to an existing data source, you would need to change the file path, because at the moment the file path depends on the domain, so if you change the domain, the URL to the file will also have to be changed.

    Our developers are working on creating an "Export" function, so this will be much simpler in the future.